Online Consultation with a Chinese Specialist
Before you spend anything on a plane ticket, spend thirty minutes with the doctor. You choose the specialist yourself — by name, hospital, department and title — and speak to them directly by video, with a medical interpreter in the call. You will get a real clinical opinion on your case. Sometimes that opinion is that you don’t need to come to China at all.
How an online consultation works
Send us your reports. Scans, pathology, discharge summaries — whatever you have. We read them, and if we don't think a consultation would tell you anything useful, we'll say so before you pay for one.
We translate your file and send it to the doctor first. This matters more than it sounds. If the specialist reads your history the night before, the thirty minutes belongs to your questions instead of your medical history.
You choose your specialist. From a named list: hospital, department, title, subspecialty, and how many of your operation they perform in a year. You decide who, not us.
Thirty minutes by video. A trained medical interpreter is in the call as standard — not an app, not a family member doing their best.
Who you'll be speaking to
In China, “chief physician,” “professor” and “department director” are formal ranks in a national system with published criteria. They are facts you can check. “A leading surgeon” is a sentence anyone can type. So we give you the rank, the hospital, the department and the number, and you can go and verify all four before you decide whether this person is worth thirty minutes of your afternoon.
What it costs
Dental and cosmetic consultations start at $99. A straightforward specialist opinion — orthopaedics, cardiology, ophthalmology and the like — is $199 to $299. Complex cases that need a specialist to sit with a full oncology or neurosurgical file run $399 to $699. You’ll see the exact figure before you book, not after.
If you decide to travel, the fee is credited in full against your package — so if you go ahead, the consultation effectively cost you nothing.
Set that against the alternative. A flight, a visa, a hotel and two weeks of your life, all booked on hope, because a website told you China was good at this. One consultation fee is a very cheap way to find out whether any of the rest is worth doing.
What you get afterwards
It’s yours to keep, whether or not you ever come to China. Take it to your own doctor. Get a third opinion with it. Put it in a drawer. We don’t ask for it back and there is nothing in it that ties you to us.
Most companies in this business give you a phone call and a sales pitch. You should have something in writing, with a doctor’s name on it.
Why we sometimes tell you not to come
Sometimes what you need is available at home and there is no reason to fly for it. Sometimes your condition needs months of close follow-up, and a doctor who lives where you live will serve you better than the best surgeon in Guangzhou. Sometimes it’s an emergency, and the answer is a hospital tonight, not a visa in three weeks.
We would rather lose a package sale than fly someone across a continent for nothing. That isn’t generosity. If you can’t trust us to tell you when the answer is no, there’s no reason to believe us when we say yes — and then this whole business is just a brochure.
Frequently asked questions
What if I don't speak English well?
A medical interpreter is in every call as standard, and we work in English, Arabic, Russian, Bahasa Indonesia and Chinese. Tell us your language when you book. The written summary comes in English, and we can provide it in your language on request.
Can the doctor see my scans, or just the report?
The scans. Send the original imaging files — the discs or DICOM files from the hospital, not photographs of the printed report. A radiology report tells the specialist what someone else saw. The images let them look for themselves, and that is frequently where second opinions actually change.
What happens if the doctor says I shouldn't come to China?
You keep the written opinion, and you’ve saved yourself a flight, a visa and a hotel. We don’t refund the consultation fee, because the doctor did the work and gave you a real answer — that answer is the thing you paid for. It happens more often than you’d expect.
Is my medical information private?
Your records go to the specialist reviewing your case and to the interpreter in the call. Nobody else. We don’t sell data, we don’t share your file with hospitals you haven’t chosen, and you can ask us to delete everything at any point.
Can my family join the call?
Yes, and we’d encourage it. Most people don’t retain much of a consultation about their own cancer. A second person taking notes is worth more than you would think, and they can join from a different country if they need to.