Expert Care, Always There

Online Consultation with a Chinese Specialist

Talk to the doctor before you book the flight.

Before you spend anything on a plane ticket, spend thirty minutes with the doctor. You choose the specialist yourself — by name, hospital, department and title — and speak to them directly by video, with a medical interpreter in the call. You will get a real clinical opinion on your case. Sometimes that opinion is that you don’t need to come to China at all.

Not sure yet? Send us your reports for a free review.

How an online consultation works

Four steps, and the first one is free.
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Who you'll be speaking to

A chief physician at a Grade-A tertiary hospital. Not a call-centre doctor, not a triage form, not an AI.

In China, “chief physician,” “professor” and “department director” are formal ranks in a national system with published criteria. They are facts you can check. “A leading surgeon” is a sentence anyone can type. So we give you the rank, the hospital, the department and the number, and you can go and verify all four before you decide whether this person is worth thirty minutes of your afternoon.

You see who you're speaking to before you book. Not after.

What it costs

From $99, and the price depends only on how complex your case is — never on who you are or where you're from.

Dental and cosmetic consultations start at $99. A straightforward specialist opinion — orthopaedics, cardiology, ophthalmology and the like — is $199 to $299. Complex cases that need a specialist to sit with a full oncology or neurosurgical file run $399 to $699. You’ll see the exact figure before you book, not after.

If you decide to travel, the fee is credited in full against your package — so if you go ahead, the consultation effectively cost you nothing.

Set that against the alternative. A flight, a visa, a hotel and two weeks of your life, all booked on hope, because a website told you China was good at this. One consultation fee is a very cheap way to find out whether any of the rest is worth doing.

What you get afterwards

A written summary in English, within 5 working days: what the specialist thinks the diagnosis is, what they would propose, how long it would take, and what it would cost at their hospital.

It’s yours to keep, whether or not you ever come to China. Take it to your own doctor. Get a third opinion with it. Put it in a drawer. We don’t ask for it back and there is nothing in it that ties you to us.

Most companies in this business give you a phone call and a sales pitch. You should have something in writing, with a doctor’s name on it.

Why we sometimes tell you not to come

A fair number of these consultations end with the specialist recommending that you don't travel.

Sometimes what you need is available at home and there is no reason to fly for it. Sometimes your condition needs months of close follow-up, and a doctor who lives where you live will serve you better than the best surgeon in Guangzhou. Sometimes it’s an emergency, and the answer is a hospital tonight, not a visa in three weeks.

We would rather lose a package sale than fly someone across a continent for nothing. That isn’t generosity. If you can’t trust us to tell you when the answer is no, there’s no reason to believe us when we say yes — and then this whole business is just a brochure.

Frequently asked questions

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